Privacy Policy

1. DATA CONTROLLER

In accordance with the provisions of Regulation (EU) 2016/679 (GDPR) and Organic Law 3/2018 (LOPDGDD), users are hereby informed that the personal data they provide via the website will be processed by:

Responsible: Arriera Experiences
Contact email: arrieraexperiences@gmail.com
Activity: Organising creative workshops, retreats and experiences, as well as marketing services via the website.

2. PURPOSE OF DATA PROCESSING

The personal data provided by the user will be processed for the following purposes:

  • Handle enquiries or contact requests.

  • Manage bookings, registrations and participation in workshops, retreats or experiences.

  • Manage payments made via the website.

  • Send communications relating to the activity (confirmations, event information, etc.).

  • To send marketing communications (provided the user has given their consent).

  • To comply with applicable legal obligations.

3. LEGITIMACY

The legal basis for the processing of data is:

  • User consent (contact forms, subscriptions, etc.)

  • The execution of a contract (purchase of experiences or reservations).

  • Compliance with legal obligations.

  • The legitimate interest in improving services and customer service.

4. DATA RETENTION

Personal data will be retained:

  • As long as a contractual or commercial relationship exists.

  • Unless the user requests its deletion.

  • For the time necessary to comply with legal obligations.

5. DATA RECIPIENTS

The data may be disclosed to third parties when necessary for the provision of the service, such as:

  • Payment platforms (Stripe, PayPal or others).

  • Technology service providers (hosting, email, etc.).

  • Collaborators or suppliers involved in the organization of activities.

Data will not be transferred to third parties except where legally required.

6. INTERNATIONAL TRANSFERS

If tools or services located outside the European Economic Area are used, it will be ensured that they comply with the security measures required by current regulations.

7. USER RIGHTS

The user may exercise the following rights:

  • Access to your personal data.

  • Correction of inaccurate data.

  • Deletion of your data.

  • Limitation of treatment.

  • Opposition to treatment.

  • Data portability.

To exercise these rights, you can send a request to:
arrieraexperiences@gmail.com

You also have the right to file a complaint with the Spanish Data Protection Agency (AEPD).

8. DATA SECURITY

Arriera Experiences adopts the necessary technical and organizational measures to guarantee the security of personal data and prevent its alteration, loss or unauthorized access.

9. MINORS

The services are not directed at children under 14 years of age. If data is collected from minors, the consent of their parents or legal guardians will be required.

10. MODIFICATIONS

Arriera Experiences reserves the right to modify this Privacy Policy to adapt it to new legislation or changes in its activity.

11. ACCEPTANCE

Use of this website implies acceptance of this Privacy Policy.